👋 Introduction

Welcome to RxSnap — an AI-powered medicine information tool designed to help users identify medicines, check drug interactions, and understand medication details using publicly available health data and artificial intelligence.

RxSnap is not a medical device and is not intended to replace professional medical advice, diagnosis, or treatment. It is an informational tool only.

This Privacy Policy explains what information we collect when you use RxSnap, how we use it, and your rights regarding that information. By using RxSnap, you agree to the practices described in this policy.

📋 Information We Collect

We are committed to minimizing data collection. Here is exactly what RxSnap collects:

Medicine Images

When you upload a photo of a medicine, that image is transmitted securely to our server for processing. Images are processed in real-time in memory and are never written to disk or stored permanently on our servers.

Health Conditions

If you optionally declare health conditions (e.g. High BP, Diabetes) to enable personalized interaction flags, those selections are stored locally in your browser only as part of your Family Profiles. They are not transmitted to our servers independently.

Scan History

The results of your medicine scans (medicine name, dosage, manufacturer, etc.) are stored in the application's local database to power the Medicine Cabinet feature. This history can be deleted by you at any time from within the app.

What We Do NOT Collect

• No account creation or login is required
• No name, email address, or personal identity is collected from end users
• No device identifiers or tracking cookies
• No payment information
• No location data

⚙️ How We Use Your Information

Medicine Image Processing

Uploaded medicine images are sent to the Anthropic Claude API (a third-party AI service) solely for the purpose of identifying the medicine in the image. The image is not stored by us after processing is complete.

Drug & Safety Data

Medicine names identified by AI are used to query the OpenFDA API — a public database maintained by the U.S. Food and Drug Administration — to retrieve safety information including warnings, adverse reactions, and contraindications.

What We Never Do

• No selling of data: Your images or health information are never sold to third parties
• No advertising targeting: We do not use your data for advertising purposes
• No profiling: We do not build personal profiles from your usage
• No sharing: Health data is never shared with insurance companies, employers, or data brokers

API Usage Logs

For B2B API partners, usage logs record the medicine name and timestamp of each API call for billing and rate-limiting purposes. These logs contain no personal data about end users.

🤝 B2B API Partners

RxSnap offers a licensed API for businesses (healthcare apps, pharmacy platforms, etc.) to integrate medicine identification and drug interaction features into their own products.

What We Track for Partners

• API key usage counts and monthly totals (for billing and rate limiting)
• Endpoint called and medicine name resolved (for usage logs, retained 90 days)
• Client name and email provided at key registration

Partner Responsibilities

• Partners are fully responsible for their own users' privacy and must maintain their own compliant privacy policies
• RxSnap does not receive, process, or store the personal data of a partner's end users
• Partners must not use the API to process data in violation of applicable health data laws (HIPAA, GDPR, etc.)

🗄️ Data Storage & Retention

• Medicine images: Processed entirely in memory. Never written to disk. Discarded immediately after the AI response is returned.
• Scan history: Stored in the application's SQLite database. Retained indefinitely until you delete it. You can delete individual scans or full profiles from within the app at any time.
• Family profiles & conditions: Stored in the application database, linked to your session. Deleted when you delete the profile.
• API usage logs: Retained for 90 days for billing and abuse prevention purposes, then automatically purged.
• API keys: Stored until deactivated by an administrator. Deactivated keys are retained (inactive) for audit purposes.

🔗 Third Party Services

RxSnap relies on the following third-party services to operate. Each has its own privacy policy governing how they handle data:

We do not use analytics platforms (e.g. Google Analytics), advertising networks, or social media tracking pixels.

👶 Children's Privacy

RxSnap is not intended for use by children under the age of 13. We do not knowingly collect any personal data from minors.

If you believe that a child under 13 has submitted data through RxSnap, please contact us immediately at privacy@rxsnap.app and we will take steps to remove that information.

✅ Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

Right to Delete

• You can delete individual scan records directly from the Medicine Cabinet tab in the app
• You can delete entire Family Profiles (and all associated scans) from the profile manager
• To request complete deletion of any data associated with your usage, email privacy@rxsnap.app

Right to Know

• You have the right to know what data is stored about you
• Scan history stored in the app is visible to you directly within the Medicine Cabinet
• For API partners, usage logs are accessible via the admin dashboard

Right to Portability

• You may request an export of your scan history by contacting privacy@rxsnap.app

⚕️ Medical Disclaimer

By using RxSnap, you acknowledge that you understand this limitation and agree to use the service for informational purposes only.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out:

We aim to respond to all privacy-related inquiries within 5 business days.